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Unregistered
22nd July 2008, 03:59 AM
Hi, I was going to put the footstraps on my new iSonic 101 and one of the screws never ended to turn. I tried to pull the strap and it came out with the screw sorrounded by the plastic material of the hole. Now the hole is double sized than before. What sohuld I do?
Hope you will unswer me soon, because I want to lose less windy days as possible.
Anyway i think that this kind of things sholud not happen on this kind of professional and expensive boards.
Greets,
Marco

Roger
22nd July 2008, 10:15 AM
Hi Marco,
Check out this link.
It's the best way I've found to fix a stripped footstrap insert.
Click on "Products"
Click on "Product Assistance"
Click on "Repair Guide"
Hope this helps,

Unregistered
23rd July 2008, 04:05 PM
But what about the warranty of the board? You shouldn't do it yourself, or am I wrong ?

Roger
23rd July 2008, 08:44 PM
Hi Marco,
The suggested fix will be permanent, and it will get you back on the water tomorrow (if you do the repair today).
You might get your dealer to arrange something with the warranty, or you might have the stripped FS plug replaced (it needs to be bored out and replaced entirely) by a professional, and get your dealer to pay for the repair under warranty.
Did you install your footstrap screws using a #3 Phillips Screwdriver or the new Red Handle Tiki tool?
Or did you install the screws with a drill driver/screw gun?
Did you put any soap on the threads before you installed the screws?
Certainly you can apply thru your dealer for a warranty repair, but that may take awhile.
Talk to your dealer as soon as possible to get the warranty process started.
Hope this helps,

Unregistered
23rd July 2008, 10:32 PM
same thing happened to my FU133, not amused.

prpa
26th July 2008, 04:31 AM
On my futura 133 I also have problem one screw
on the foot straps pulled out togethe with some
plastic material.

My opinion IS THAT CREWS ARE TOO SHORT, WHEN I
REMOVED K9 ANTITWIST I MANAGED TO GET ONCE
AGAIN GRIP ON THE CREW AND IT IS HOLDING.

INOVATION THROU QUALITY ;()

same thing happend with my friend, same modle of the board.

willmo
29th July 2008, 04:03 AM
Hi Roger,
Are you saying that it is advisable to lubricate the screw threads with soap prior to fitting the screw for the first time?
Willmo

Roger
29th July 2008, 08:29 AM
Hi Willmo,
Yes!..... Absolutely !
Take the screw and wet it slightly somehow and take a bar of soap and rub it all over the threads of the screw.
Also try to work a few bits of soap down into the hole so the screw threads carry the lubricant all the way to the bottom.
(Master wiidworkers have been doing this for centuries, however they seem to prefer bees wax vs plain old bath tub bar soap. Prevents the wood from splitting, Allows the screws to cut really nice smooth threads without tearing).

And, use the provided red handle Tiki Tool (#3 Phillips heat treated and hardened tip with good drive geometry and surface treatments) or purchase a good #3 Phillips screwdriver with a heat treated/hardened/good geometry/surf. treatments).
If you don't have the Red Handle Tiki tool, please purchase a good high quality #3 Phillips srewdriver. It will last you forever and will tighten your footstrap screws as tight as possible without distorting the drive recess in the screws.
AND.... Please don't try to install the FS screws with a screw gun or drill/driver.
These power tools can drive the screws fast enough to "melt" the plastic in the FS insert just from frictional heat.
If you don't believe me, remove a screw with a screw gun/drill/driver on a board you don't like and touch the screw as soon as it comes out of the board. Be careful as it will be so hot it will burn your fingers.
The FS inserts are a thermo-moulded plastic material and it does not take much heat to melt them.
And, with the drill/driver/screwgun, you won't be able to tell if the threads on the screw are actually "biting/engaging" and screwing down into the hole or simply "stripping out".
This is one of those "take your time and do it the right way the first time, and your screws will be solid and last the life of you board" processes.
Get in a hurry and you may have some problems.
Hope this helps,

Klint
29th July 2008, 04:28 PM
This is one of those "take your time and do it the right way the first time, and your screws will be solid and last the life of you board" processes.
Get in a hurry and you may have some problems.
Hope this helps,

Personally I think it would be a good idea to include with the new board valuable tips / instructions how to install footstraps properly. Without knowing, people tend to problemsearch first when the damage (i.e. stripped inserts) is already done, which the above posts indicate. I guess detailed, supplied instructions would spare the owner of the board, retailers and Starboard much time and effort. Above all, Roger J. would get more time on water without having to answer the same questions 20 times =)

/ Andy

Roger
29th July 2008, 09:25 PM
Hi Andy,
I agree about more detailed assembly instructions!
The good news is that in 2009 this should not be a problem as the screw
length is being changed from 28 mm to 32 mm whcih should eliminate the
problem that the upgrade to the thicker K9 lock anti-twist devices seems to have
created.
Hope this helps,

Unregistered
31st July 2008, 08:34 PM
Can't seem to find that Permatex-thing where I live. Is there another solution for fixing the stripped hole or do I have to replace the whole insert ? As the hole is to big, I doubt it will do it with longer screws.

Philip
1st August 2008, 05:28 AM
Have a look at Amazon which seems to supply such product. Alternatively a google search might find stockists in your country. For specialist product across any of my sports I find that I am ordering more and more over the internet and with reasonably quick door to door deliver times. A sign of the times I suspect.

Roger
1st August 2008, 07:54 AM
Hi Unregistered,
Did you check your local auto parts store....?
How about looking at your local ball bearing or industrial supply warehouse.
As an alternative, you might be able to find the next size larger PT screw.
The reason so many have stripped this year is the thickness of the footstrap/
K-9 lock/oval toothed washer.
You may be able to fix this if you take a C-clamp and press the oval tooth washer and
K-9 lock into the nylon strapping of the footstrap so the asssembly in much thinner.
Then your existing screws may work OK.
A longer screw very well may solve the problem, just don't go beyond 32 mm as
that's been tested and does not "punch out" the back of the FS insert.
Hope this helps,

Klint
1st August 2008, 01:52 PM
Can't seem to find that Permatex-thing where I live. Is there another solution for fixing the stripped hole or do I have to replace the whole insert ? As the hole is to big, I doubt it will do it with longer screws.

If you live in Europe it might be hard to get hold of the Permatex / Loctite Form-A-Thread product. The availability is for some strange reason very poor, if the product is sold at all in your country. You will however be able to get it over Ebay or if you are willing to pay salty freight costs, get it directly from the US.

/ Andy

willmo
1st August 2008, 03:01 PM
This still does not explain why an insert stripped on my new Isonic111 ( see Ask Our Team thread ).The second screw of the first footstrap simply never tightened at all - it felt as if it was going into a piece of balsa-wood!This implies that the material the insert is made from is not up to the job or is of onconsistent quality.

prpa
2nd August 2008, 02:39 AM
Hi Roger
As I wrote before I think that screws are too short, when you take how
thich are footstraps and K9 inserts and how much is padding (5mm) on the
board deck and material where screw catch material and starts to make trhread
from my experiance it looks to me that SCREW CATCH ONLY 4-5mm into the board!

Is this enought for your R&D to witstand force that it is on this straps.

Roger
2nd August 2008, 07:07 AM
Hi prpa,
I think that's the real source of the problem here.
The addition of the K-9 lock and the "fatter" points on the K-9 lock
are using up alot of the length of the screw.
If you push real hard, no problems as the screw will drive the points
into the nylon webbing of the footstrap and then compress the entire
assembly (K-9 lock/nylon webbing of the footstrap/Oval toothed washer)
and give you plenty of thread engagement.
If you fail to press down on the screw enough to get it to fully engage and
compress the assembly, the screw will "ream" the upper part of the plastic
insert.
So, my suggestion to "pre compress" the assembly and get those stubby points
up into the nylon webbing of the footstrap.
As I've stated, this won't be a problem in 2009 as the screw length is being increased
from 28 mm to 32 mm.
I've had no problem with the 2008 boards that I have, once I figured out that I need to "push real hard" on the screwdriver to get the threads to engage correctly, or use the "pre-compression" method with a fin screw, a 6 mm x 1.0 nut and a couple of washers.
Hope this helps,

Unregistered
7th August 2008, 08:49 PM
i posted an open question weeks ago,,,,,,,

How many people have had problems with footstrap screws being "faulty" or "stripped"

i know personally of 12 people who have bought Starboards and have had serious problems with footsrtap screws not engaging. Only in my area!!!

NO PERSON EVEN REPLIED TO THE OPEN QUESTION!

Yet here i find many people who have the same problem?

In my opinion the problem is not the length of the screws.

It is the poor quality of the plastic screw housings. Teflon screw housings are a little more expensive. Yet will never strip or fail.

I guess SB need the profit margin that cheap plastic housings offer the bottom line.

Yet a board without reliable footstraps is nothing!

yours sincerely
"really pissed off"

P.S i have paid cash for 3 !!!!!!!!!!! 162's and have only found 1 to be satisfactory!!!!

Klint
8th August 2008, 04:03 PM
The footstrap inserts stripped on all four straps on my brand new iS 101 '07. And I do take care, installing them by the book. I have'nt had this problem on my other 4 Starboard's.

Exercised the warranty since the board was virtually unsailable and got a replacement board. The inserts on the replacement board seem to hold together, but I still managed to strip one of the inserts. Not while installing the straps the first time, at that point it's usually all fine. But when rethightening after the first or second session on the water some of the screws don't grip anymore, which is the distinctive sign for stripped inserts.

Since I expected this to be a recurring problem I've bought the Permatex Forma-a-Thread stuff which I fixed the faulty insert with last night. The visual result looks very good and it was a quite easy project, hope the fix will hold under load too.

Unregistered
19th December 2008, 09:13 PM
i ALWAYS use a power driver to install footstraps and i can see no reason not to.
Just turn the torque clutch down, go slowly and its fine.
Always use a bit of lubricant on the screw as well.

Floyd
20th December 2008, 04:35 PM
How many times has this happened now !

IMO

a) It shouldn`t happen in first place.(Especially on new board).(Is screw bottoming out or is it too short ? either could cause screw to strip thread)

b) When it does happen, any sort of filling/adhesive is just not going to be as strong as original which broke in first pace anyway.Adhering to plastic is difficult at best and impossible on occasions.Preventing adhesion to screw itself can also prevent bonding to insert and if not done removing screw will then make problem worse.

c) If you are going to attempt a repair the only structurally sound way is to simply fit an over sized (diameter) screw.(Preferably deep threaded + single threaded) And this will only work if there is sufficient material left in insert to accept an oversized screw.(In UK deep threaded stainless cross head screws are available through IFS, a nut + bolt supplier)

Putting a longer screw in could make matters worse if it bottoms out ! Check depth of insert with a match or something. Make sure screw you use is just getting o this depth after compressing strap etc.

DONT DO THIS NEXT ONE ON YOUR BOARD
Its not impossible to replace entire insert.But its a pain and involves drilling out with an 18.2 mm core drill and re-bonding a new insert. (Available through GUN) Not recommending this route but I have done it on old boards to move footstrap placing or replace completey ruined insert. (I`ve got a 5 year old F2 Style which gas had an insert of this type in since a year old and has been heavily used with no signs of insert moving or stripping.!) (But I did not use suppied screw with inserts.Best screws available are off older F2 boards !!!, really deap threads to cut deeper into plastic.)

Unregistered
20th December 2008, 11:54 PM
Friction between screw and insert causes a lot of heatbuild up in the inserts. When hot it is a lot easier to strip the thread out of the holes.
I had the same problem(thermosensetyvity) whith inserts on my Starboard isonic 2008 , use for the first time sex lubriandcants(no joks) it is much beter then soap ,realy works.

whizkid
24th October 2009, 07:57 PM
I also have a problem with the screws on my RIO S. Purchased it new in Jan. 2008. Since then, 2 of the screws with the black plastic anti-twist inserts have pulled out of the board. One pulled out as I was picking up the board to walk into the water. For this reason, I am rather disappointed with the quality. I should also add that I'm a beginner, and for this reason have not really used my footstraps that much.

If these longer 32mm screws semm to solve this problem, please let me know where I can get them.