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-   -   Buy deboichet fins? Why??? How??? (http://www.star-board-windsurfing.com/forum/showthread.php?t=16298)

RS-11 3rd May 2013 02:53 PM

Buy deboichet fins? Why??? How???
 
Dear All,

I ordered 2 fins in the beginning of February after getting all the details from Oriana (Deboichet). I made the money transfer at the same time. I was supposed to receive my fins at the end of February but until today I don´t have them… I got some answers from Oriana but she disappeared and is giving no answers for more than 1 month…

I contacted Jean Jacques Deboichet twice via Facebook and he told me that he would solve the issue, but no solution and no more answers until now...

I asked for the refund and also no answers…

How a brand with the previous good reputation of Deboichet and with the strong link with Starboard is behaving like this? Are they bankrupt? Can somebody help?

Please be aware of this before ordering fins from Deboichet...

Bluefinz 4th May 2013 01:46 AM

I'm having warranty problem with Virus fin.
A reputed company should read their email and reply the customers.

nonopr 4th May 2013 02:00 PM

another one bit the dust, and dont follow recommendations.....

RS-11 4th June 2013 12:52 PM

They arrived!
 
After 5 months waiting, with more than 30 e-mails written, contacts done via Facebook, phone calls, etc, I received my 2 fins today...

I´m happy now, but Deboichet needs to be transparent and explain that instead of 2 weeks, they take 5 months to deliver a fin.

Best regards
Rui


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