I have no issue with Starboard running the forum or allowing this thread.
Warranty disputes are not best resolved on any open public forum.
Emotions are stirred up, the red mist comes down and rationale tends to go out the window.
I feel some of the comments on the thread are misleading and harsh.
The full facts of the case in my opinion have not been presented.
Neil Pryde production manager and the shop owner have not responded to comments on the thread nor should they.
I still believe the whole episode has been badly handled by all concerned.