The requests from the distributor seem reasonable and it's what Starboard needs in order to determine if it is a valid warranty issue or not.
I also agree that the Team forum is a good place debate an issue if you feel you have been mistreated. So far, I don't see any justification to be to upset, other than you apparently received a "bad" board. It happens.
Formula 160; iSonic 111; HiFly Move 105; Tiga 263; '85 Mistral Superlight.
Maui Sails TR 11.0; 9.2; 8.4; 7.6; 6.6; Maui Sails Switch 6.0; 5.2; Maui Sails Global 4.5; 4.0.