Hi Ducati,
Did your side plate have a washer inside or not?
Please send again your warranty claim, may be they didn't see it.
Remind you that need the Warranty Claim, the invoice, 3 photos (Serial number, the part broken and one we can see all the board). Send also to your distributor to be sure they get it.
If you don't get answer in 48h, make me up up date.
Hope you get answer very soon.
All the best
__________________
Rémi
Can answer if you have any questions on this following boards :
Carve 111, 121, 131, 141, 151 & 161
Futura 93, 101, 111, 121, 131 & 141.
iSonic 80, 87, 90, 97, 107, 110, 117, 127 & 137
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UltraSonic 147
Formula Experience One Design
Phantom Race 377/320
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Phantom 295 :
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Formula 167 & 167 Wide :
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Racing Serinity Cat Concept
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