Footstraps holes

Hi, I was going to put the footstraps on my new iSonic 101 and one of the screws never ended to turn. I tried to pull the strap and it came out with the screw sorrounded by the plastic material of the hole. Now the hole is double sized than before. What sohuld I do?
Hope you will unswer me soon, because I want to lose less windy days as possible.
Anyway i think that this kind of things sholud not happen on this kind of professional and expensive boards.
Greets,
Marco