|26th May 2010, 09:39 PM||#1|
Question to *board marketing dept
would like to know what *board's motivation is to link its brand to Deboichet????? And please don't say you do not do that, because you advertise Deboichet fins to be the best fit to your Isonics, you say we get 10% discount and you provide the board without a fin.
So to my understanding you are strongly incentivating us to buy from Deboichet saying that it is the perfect match.
However, have you ever heard of someone that does not have any troubles getting a reply from Deboichet??? Not to say getting a fin...... Is that possible at all if you are not a pro racer?????
They might have excellent fins, but they have the worst customer services I have ever experienced. Kashy at least is honest and says it will take 2 years to get a fin or you have a chance to pay more and get it faster. Deb doesn't even answer emails. In what world do they live? Maybe in a parallel world like in LOST? No execuse to be offline nowadays. There are pushmail softwares, Iphones, Ipads etc. to get you online and Im sure they can afford it based on the price they charge (which I do not have any problems in paying, if I would just get a fin...). And no distribution channel at all nor a online sales service? Man, I can't believe other fin companies don't take advantage of that, invest in R&D and build a better fin and offer good customer service. This would be the end for Deb.
Maybe Im blowing this out of proportion, but at the moment Im quite pissed off with that. Bought an isonic and wanted to get the best fin for it as recommended by the brand of the board I bought, but that seems to be impossible in this life. maybe I try in another one......
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