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Old 30th October 2012, 08:57 PM   #11
Expander
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to who it main concerne ! would be nice that all of you stop writing things without knowing how everythings works. as allways if you need informations or have to complain about something you should contact directly the company. complaining on internet do not solve any problem or wrong situations! just wrote this post because people advice me ... usualy i dont go on forums... ill be thankfull if you could contact me directly and the last thing.... we never keep money without sending the order! oriana - info@deboichetcustom.com

Ok, if you are really Oriana, I'm pleased on hearing about you and (although many people here have said the opposite) that selling activities are still working.

But note people adviced you because I was the one to inform them! And, as you know, in last 3 months I've contacted a lot of times writing directly to above e-mail address and calling by phone and SMS with very little success... so using this Forum (and Internet) was, unfortunately, the last attempt to get an answer and this, at the end and with great difficulty, is finally arrived.

Anyway, I do not want to feed an useless controversy and I hope that everything will be clarified; so, tomorrow (for the umpteenth time) I will send my shipping address by SMS... I hope to receive my pre-paid fin (R16 Slalom 50 cm) within a week from now that is, with a good margin for you, in the second week of November... if not, I'll be on this Forum again to tell bare facts (and to take necessary legal actions temporarily postponed)...

Regards.

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Last edited by Expander; 30th October 2012 at 09:47 PM.
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Old 31st October 2012, 09:58 AM   #12
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Hi Expander,
Might I suggest that if you do receive your package from these people, that you seek legal advice as to opening the package. If the item is damaged or a fraudulent product, you will be in the best position to make a claim or take further legal action. This may seem extreme but having followed your plight I am quite concerned for you.
Cheers
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Old 27th November 2012, 08:54 AM   #13
Expander
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Please, see post #15 in "Ask Our Team Forum".

...all's well that ends well...

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Old 3rd May 2013, 02:37 PM   #14
Rui Silva POR-11
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Angry Deboichet not delivering fins

Dear All,

I am going through the same bad experience as Expander with Deboichet!

I already bought more than 25 Deboichet fins over the last 5 years with no issues. But now things are completely different. I ordered 2 fins in the beginning of February after getting all the details from Oriana. I made the money transfer at the same time. I was supposed to receive my fins at the end of February but until today I don´t have them… I got some answers from Oriana but she disappeared and is giving no answers for more than 1 month…

I contacted Jean Jacques Deboichet twice via Facebook and he told me that he would solve the issue, but no solution and no more answers until now...

I asked for the refund and also no answers…

How a brand with the previous good reputation of Deboichet and with the strong link with Starboard is behaving like this? Are they bankrupt? Can somebody help?

I will try now to report this to italian police authorities.

Please be aware of this before ordering fins from Deboichet...
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Old 4th May 2013, 01:58 PM   #15
nonopr
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A sad story indeed. Deboichet went from Number 1 fin maker to the Number 1 bullshitter
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Old 13th May 2013, 12:56 PM   #16
Windsurf
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Default same to me...big cheating!

I have the same problem, ordered and paid 3 fins. Paid nearly 800 euros to account of Mrs Oriana Fiorentini.
I received email, that money arrived and that´s it. No more contact. No email, no call and so on.
IT IS A HUGE CHEATING! I know lots of others with the same.
You can read in french forums, same from others.
Like in french forum said, you can "reach" them: Facebook
Look for Oriana Fiorentini + Jean-Jacques Deboichet.
Post and write there, too
Also why is Starboard not helping us?? Deboichet is working for them,they can easy contact him. (french wrote this) They have my money!!! For nothing.
Any more ideas???
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Old 13th May 2013, 01:55 PM   #17
John1
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Go for other fins for the future. Its the only "medicine" that will funtion.
JJ
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Old 14th May 2013, 03:50 PM   #18
Windsurf
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Right, but this is not the point.
Point is money loss and to be bullshitted and cheated by f.... Oriana!
Getting my money, just for nothing.
My money is off and she can spend it but never gave me what I paid for.
BULLSHITTER NO.1

And when I read her posts here, all bullshit. Definetely.
Bullshitted a lot of people for their money, just read french forums, all ist full and all a bullshitted and all
want money. BUT NO REPLY. Thousands and thousands of euros she bullshitted.
That is the truth!!
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Old 14th May 2013, 07:48 PM   #19
BelSkorpio
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Report it and help others to prevent it !

Just a few links:

US: http://www.fbi.gov/scams-safety/fraud/internet_fraud & https://www.ic3.gov/default.aspx
UK: http://www.actionfraud.police.uk/report_fraud
BE: http://www.polfed-fedpol.be/crim/cri...ernet00_nl.php

I have no idea of the outcome, but in your case I would surely try.
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Old 4th June 2013, 12:56 PM   #20
RS-11
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Smile They arrived!

After 5 months waiting, with more than 30 e-mails written, contacts done via Facebook, phone calls, etc, I received my 2 fins today...

I´m happy now, but Deboichet needs to be transparent and explain that instead of 2 weeks, they take 5 months to deliver a fin.

Best regards
Rui
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