Go Back   Starboard Forums > Free Forum

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 12th March 2013, 12:10 PM   #1
João Bernardo Leitão
Guest
 
Posts: n/a
Default Warranty claim - iSonic Carbon 2011

Hi

I have bought a new Isonic 117 wide 2011 in carbon construction in Portugal Oficial starboard shop, Windsurfpoint.
After some days on the water the board started to crack and it has several crack on the bottom and top of the board.
The board did not have any accident, the cracks came just sailing.
I took the board to the shop to claim the warranty but it has been nearly a year from that and still no answer!!!
The official Portugal starboard shop tell me that starboard is not responding to the warranty claim!!!
Is this possible??? What is going on with starboard?? You sell faulty boards and then don’t answer warranty claims??
This is very bad for your reputation!!!!
You take 2000€ for a board that cracks after few times on the water and then you stay quiet and in silence when problems happen???
What is this???
Can anyone from starboard in this forum help me get an answer or reply??

Thanks in advance!!!
João Leitão
  Reply With Quote
 

Bookmarks

Tags
None

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
warranty claim disappointed customer Free Forum 8 10th January 2013 07:28 AM
How to paint Isonic Carbon 127/2011? Pelegrin Ask Our Team 3 15th October 2011 02:22 PM
Test Isonic 117 Wide Carbon 2011 Fab70 French Forum 18 31st July 2011 04:32 PM
Test Quad IQ 82 Wood Carbon 2011 Fab70 French Forum 0 30th August 2010 12:57 AM
warranty claim paulk Ask Our Team 1 12th December 2007 03:59 PM


All times are GMT +7. The time now is 07:56 PM.