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Old 18th September 2012, 02:01 PM   #31
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Hello Remi,
Thanks for your quick reply, though it doesn't help me that much, cause in other words you are saying, SB has already improved the production process, regarding the deck and construction of the footstraps, though i was told by SB that my damages had nothing to do with the manufacturing-proces.
And now it is save to say that i can buy some more 2012 and 2013 boards from SB, considering al my money was spent on boards that weren't that good to begin with.
That's like buying a brand new car, which breaks down every time and the dealership tells you, well if you buy the next model al those faults are fixed. (just outside the warranty)
This for me is the sign to try my luck with another brand. Hoping to be taken more seriously as a custumor then SB did. Nothing personal towards you Remi. Since i have no idea who you are, but you have a better sense of service than your employer does.
It really saddens me to say this is the point of seperation between me and SB.
Kind regards

Dimitri Lagendijk
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Old 18th September 2012, 02:58 PM   #32
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Default Not all isonics have durability problems

I feel sorry for those that have had durability problems. I just want to say that I think this does not apply to all isonic wood boards. I have the IS101 from 2008 and my board has held up incredibly well. I use this board with 6.4 7.1 and 7.7 sails (it is my only slalom/speed board) and sometimes it is very choppy. I think I have really used this board quite hard since I don’t have any smaller board for speed, probably done about 3000km on it and it still feels rock hard. My heels are hurting from running fast over chop so I have often wondered how long the board will manage. Compared to older boards like the f2 axxis that got very soft under the foot after I few years and my RRD FSW from 2004 with carbon deck but glass bottom that gets dented by every little knock on the bottom. I also have to say that my naish wave boards have had very good quality as well. I fully understand that if one board I disappointing you tries something else when you have the chance. I avoid RRD since I had one bad RRD board. I also think one or two years warranty is not worth that much since many boards are not used that regularly. If you sail it 20 times and 2hrs each the one year warranty is in reality a 40hrs of use warranty. I think that the distributors should be extra generous in countries that have a very short sailing season because of the winter.

Per
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Old 19th September 2012, 02:37 AM   #33
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Hi Dimitri,

Can i have your email address, thanks

All the best
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Old 19th September 2012, 07:41 AM   #34
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Default dimitri lagendijk his email

Hi Remi,
My email is dimitrilagendijk@hotmail.com

kind regards,
Dimitri
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Old 19th September 2012, 08:07 PM   #35
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Might be worth obfuscating your email addy as best you can or every spammer will be your best friend.
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Old 19th September 2012, 08:16 PM   #36
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Quote:
Originally Posted by Remi View Post
Hi Dimitri,

The reason why we switch from UD 80 Carbon to Biax Carbon 150g + Reinforcement to not have this problems on the 2012 & 2013 models. So no need to change your jibing Technique on those.
Sorry for this happen to you after the warranty.

All the best
Fortunately, here in the UK we have laws that protect us after the implied warrany expires, much of the world has similar laws. Goods must be fit for the purpose. Given your remarks here it is quite easy to prove that there is a manufacturing issue. However in the UK we are extremely lucky to have a great importer (Tushingham) who in my experience always to their very best for the customer. As a result I have a lot of faith in Starboard products. I also have an iS107 2011 but in wood construction so I am confident that after all these years producing wood boards that it will last as well as my iS115 did before it.

Dimitri,

I really hope you manage to get your board sorted. The iSonics really are great boards as I am sure you know. I love mine and would not want to change to any other brand offering.
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Old 19th September 2012, 09:05 PM   #37
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Default To Phil 104

Hey Phil,
I can confirm you're right regarding the Isonics are to be compared with little rockets. That's one of biggest issue for me, knowing i have to look out for another brand, but then again, there is an option.
I Have read you also own a SB 107 wood 2011, but have you read the list from Remi for whitch boards are build with the Biax Carbon 150 technique?
My board's footstraps are popping out of the deck as if they weren't stuck in it.
And that's after sailing no more than 20 to 30 hours on it. Hope your board holds out longer than mines did
Good luck to you and hang loose,
Dimitri
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Old 20th September 2012, 12:06 PM   #38
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I would be interested to hear from Remi if the Wood editions are also affected. However, I did examine closely my 107 this last weekend after it got some slight damage from a flying rig. It has had quite a bit of usage that board and the inserts seem to be in tact.

As for other options of the other brands I have played on the RRDs were the only ones that I liked to a similar level. All personal preference though.
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Old 20th September 2012, 08:08 PM   #39
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Hi Phil104

To not make confusion the real reason of the change between UD to Biax is to
make the board more comfortable and fast and ligther the Biax absobe better the vibration and came to simIlar feeling as the wood but ligther, ligther because no need to add glass on top of the UD. On top of that it's also more stronger thé recason why I say that. The percentage of the footstraps who come off is very low and get lower but the fact with forum it feel like a big thing. Alwys try to make better racing boards in all direction.
The Wood board is the more durable Technology that we have for the iSonic.
Hope it help

All the best
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Last edited by Remi; 20th September 2012 at 08:17 PM.
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Old 20th September 2012, 08:39 PM   #40
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Thanks for the info. Clears thing up very well. As I said, I love the iSonics. My current 3 bring me huge smiles every time I use them especially the 107.
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