Go Back   Starboard Forums > Free Forum

Closed Thread
 
Thread Tools Display Modes
Old 27th October 2009, 06:19 PM   #1
nonopr
Member
 
Join Date: Aug 2008
Location: San Juan, Puerto Rico
Posts: 573
Default Delamination

Enjoy the post

Last edited by nonopr; 29th October 2009 at 05:21 AM.
nonopr is offline  
Old 28th October 2009, 02:59 AM   #2
GFB
New Member
 
Join Date: Apr 2009
Posts: 18
Default

Maybe my Isonic 122 has the same issue.

Can you insert pictures from the delamination?
GFB is offline  
Old 28th October 2009, 05:00 AM   #3
Phill104
Member
 
Join Date: Aug 2006
Posts: 297
Default

Have you thought about speaking to your dealer rather than spouting on an internet forum? Mistakes do happen in manufacture, or it could be that you didn't put the vent plug in correctly. I am sure your dealer will sort the problem quickly.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
All the latest windsurfing news in one place.
Phill104 is offline  
Old 28th October 2009, 06:01 AM   #4
Hot Ice
Member
 
Join Date: Dec 2007
Posts: 29
Question

Quote:
Originally Posted by nonopr View Post
The question is: Will Starboard stand behind their product an deal with this in a timely matter.
Why would they not stand behind their product?

Do you always go onto an open forum before giving people a chance to respond?
Hot Ice is offline  
Old 28th October 2009, 03:26 PM   #5
Marko CRO169
Member
 
Join Date: Aug 2009
Location: Zagreb, Croatia
Posts: 42
Default

nonopr, why did you post this question at the Free Forum and not at Ask Our Team, as this way it is more of a "rhetoric" question than a direct request for comment by Starboard?
Marko CRO169 is offline  
Old 28th October 2009, 09:24 PM   #6
Ken
Member
 
Join Date: Aug 2006
Location: Dallas, Texas USA
Posts: 799
Default

nonopr,

The requests from the distributor seem reasonable and it's what Starboard needs in order to determine if it is a valid warranty issue or not.

I also agree that the Team forum is a good place debate an issue if you feel you have been mistreated. So far, I don't see any justification to be to upset, other than you apparently received a "bad" board. It happens.
__________________
Toys:
Formula 160; iSonic 111; HiFly Move 105; Tiga 263; '85 Mistral Superlight.
Maui Sails TR 11.0; 9.2; 8.4; 7.6; 6.6; Maui Sails Switch 6.0; 5.2; Maui Sails Global 4.5; 4.0.
Ken is offline  
Old 29th October 2009, 03:18 AM   #7
Unregistered
Guest
 
Posts: n/a
Default

Here in the UK you would deal with your dealer. It is with him that you have the contract. Even if they no longer dealt with their distributor or manufacturer. It is with the dealer you made the contract.

I am sure that in your neck of the woods, similar laws apply. Take the board to your dealer and tell them to sort it or you want your hard earned back, simple as that. Not really much point coming on a forum to vent your spleen, or do you think that will make your dealer work harder? I doubt it.
 
Old 29th October 2009, 03:46 AM   #8
Hot Ice
Member
 
Join Date: Dec 2007
Posts: 29
Question

Quote:
Originally Posted by nonopr View Post
I am not upset. I am working with the system and in hopes to help people out in posting all the process to a hopefully succesful warranty claim.
Really

This is not the way to win friends and influence people.

Giving a blow by blow account on an open forum of your warranty claim that at the moment has encountered no problems is rather unfair to the people who are working to resolve your warranty claim.

Some things are best done in private.

Certainly if it can't be resolved then pressure from an open forum is an option, but its early days yet.
Hot Ice is offline  
Old 29th October 2009, 01:53 PM   #9
GFB
New Member
 
Join Date: Apr 2009
Posts: 18
Default

Can you send me a picture? I may have the same problem. The top varnish on my isonic 122 is milky at the rear and dissolves perhaps.
GFB is offline  
Old 31st October 2009, 04:03 AM   #10
steveC
Member
 
Join Date: Aug 2006
Posts: 639
Default

This thread is a bit of a curiosity. Of course, I have to admit, it's the first time I've seen it. Seemingly, nonopr edited and virtually eliminated his initial post after realizing that all his subsequent posts, with the exception his 10:19 post, had been deleted. Given that nonopr is a fairly consistent poster here, only makes the situation a bit stranger overall. However though, in light of the tone of other posters, seemingly nonopr's series of posts might have been too negative.

I'm wondering why Starboard didn't just vaporize the thread in its entirety rather than selectively deleting portions of it. Now we're left with this odd mystery.
steveC is offline  
Closed Thread

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Essai Isonic 111 carbon wood 2010 Hugues French Forum 14 24th August 2010 11:50 AM
Test Isonic 101 wood carbon Fab70 French Forum 8 6th August 2010 09:36 PM
q f remi or ian heavy isonic wood/carbon??? erik Ask Our Team 17 8th January 2010 10:35 PM
Test Isonic 121 wood carbon 2010 Christine French Forum 3 27th December 2009 01:32 PM
IS101 Wood or Carbon wood ? BelSkorpio Ask Our Team 1 27th October 2009 08:40 AM


All times are GMT +7. The time now is 09:57 AM.