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Old 9th February 2011, 07:38 AM   #1
justforfun888
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Angry phantom 380 in two pieces

I am the owner of a 380 of 2008.
i use a sail of 7.8 meters. last Saturday have broken in half. sailing in 15 knots
with the known risk which means to stay within two miles of the coast with the board in two pieces
I think it is a fragile board or may be had a problem of materials or building area
I asked the dealer in Argentina if I could make any claim to the factory and they answered no that is not under warranty.
I would like a response from the factory
i don speak english well . if there is something not well understood. apologize for
thanks
la foto.jpg

la foto 2.jpg

6.jpg

3.jpg
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Old 9th February 2011, 09:52 PM   #2
Ken
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Wow, I feel your pain and frustration. Talking about a clean break, it's hard to believe that a board could break in two like that. It looks like it was cut in half by a saw.

I have no idea what the normal materials lay up looks like on that board, but it looks like there isn't much there. Guys that build or repair boards will have better insight to what happened. The 380's are not light weight boards, so you would think that they would be stronger.

While Starboard may not want to deal with this issue because of the expired warranty, someone with expert knowledge needs to take a close look at the board to see what happened. If Cobra left out a layer or two of material (no idea if this is the problem), you shouldn't get stuck with a broken board, warranty or not.

Good luck
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Old 10th February 2011, 06:09 AM   #3
Remi
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Hi justforfun888,

This a 2008 Phantom race 380, please let me know how and when you get this board and from who, thanks

All the best
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Old 10th February 2011, 06:56 PM   #4
justforfun888
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I bought it new in late 2007 or early 2008
to hardwind,
the starboard dealer in Argentina
remi could you send me a private mail?
best regards
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Old 10th February 2011, 07:20 PM   #5
Remi
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Hi justforfun888

Go on my Facebook, send me invitation, thanks

All the best
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Can answer if you have any questions on this following boards :

Carve 111, 121, 131, 141, 151 & 161
Futura 93, 101, 111, 121, 131 & 141.
iSonic 80, 87, 90, 97, 107, 110, 117 & 130
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Phantom Race 377 & 377 L / 320
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Phantom 295 L :
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Old 19th February 2011, 07:55 PM   #6
justforfun888
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hi remi
I have sent an email
I wonder if you have received
best regards
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Old 24th February 2011, 07:36 PM   #7
justforfun888
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I would say that Remi was concerned to respond to my claim
Thanks Remi
Best regards
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